Legal Document

jeet buzz Privacy Policy

This document explains how important your personal information is to us, and how we collect, store, and use it.

Last Updated: January 2025 SSL Encrypted In Bengali
This policy was last revised in January 2025.

1 Introduction and Scope

jeet buzz is an online entertainment platform that provides casino gaming and sports betting services for Bangladeshi users. This privacy policy explains what information we collect, why we collect it, and how your information is kept secure.

This policy applies to jeet buzz's website, mobile application, and all our digital services. By using our platform, you are considered to have agreed to the terms of this policy. For detailed rules on using our services, please read the Terms and Conditions page.

This policy applies only to jeet buzz's own services. We are not responsible for the privacy practices of any third-party websites or platforms.

Our platform uses SSL technology to encrypt all data transmissions, keeping your information secure.

2 Information We Collect

jeet buzz collects only the information necessary for operating the service, verifying identity, and protecting accounts. We avoid collecting unnecessary or excessive information.

2.1 Registration and Identity Information

When creating an account, we collect the following information:

  • Full name
  • Date of birth (for age verification — the platform is for users aged 21+)
  • Email address
  • Mobile number
  • Username and password chosen by the user

2.2 Transaction and Payment Information

During deposit and withdrawal processes, we keep records of transactions. Our platform supports payments via bKash, Nagad, and Rocket. For any transaction made through these mobile wallets, the amount, date, and transaction reference number are stored in our system.

2.3 Technical and Usage Information

While you use the platform, we automatically log the following information:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Time of access and session duration
  • Information from cookies and similar tracking technologies

2.4 Communication and Support Information

When you contact us via live chat or email support, records of those conversations are kept for the purpose of improving service quality and resolving disputes.

3 Purpose of Data Use

jeet buzz uses your information only for the specific purposes listed below. It is never used for anything beyond these:

  • Account creation, management, and verification
  • Transaction processing and financial record keeping
  • Verifying 21+ age and ensuring compliance with responsible gaming policy
  • Fraud detection and account security
  • Customer support and technical issue resolution
  • Improving platform performance and reviewing user experience
  • Preparing reports as required by applicable laws and regulations
  • Sending relevant offers and updates subject to your consent

Your personal information is never sold to third parties or rented out for advertising purposes.

4 Sharing and Disclosure of Information

We share your information with third parties only in very limited circumstances, and strict data protection agreements are in place in each case.

4.1 Service Provider Partners

Service providers engaged in payment processing, identity verification, and technology infrastructure management may have limited access to necessary information. They may use the information only for the specific task assigned, and for no other purpose.

4.2 Legal Obligations

If required by a valid court order, a request from a law enforcement agency, or under applicable law, we may be required to disclose your information. In such cases, we provide only the minimum information necessary.

4.3 Business Restructuring

In the event of a merger, acquisition, or asset transfer, user information may be transferred. We will notify users before such a change and ensure the continued application of this privacy policy.

We never sell your information to advertisers, marketing companies, or data brokers.

5 Cookies and Tracking Technologies

The jeet buzz website uses cookies and similar technologies to ensure platform functionality and improve the user experience.

5.1 Essential Cookies

These cookies are necessary for the core functionality of the website — such as maintaining login state, managing sessions, and ensuring security. Without them, the platform cannot function properly.

5.2 Analytical Cookies

We use analytical cookies to generate anonymous statistics, which help us understand which pages are visited most and where users encounter difficulties. This information does not directly identify any individual.

5.3 Cookie Controls

You can accept or reject cookies by changing your browser settings. Please note that disabling essential cookies may prevent some important platform features from working.

6 Data Retention and Deletion Policy

We retain your information only for as long as it is necessary or required by law.

  • Active account data: Retained for as long as the account remains active.
  • Transaction records: Retained for the period required under financial regulations.
  • Closed account data: Certain information may be retained for a period after account closure in accordance with legal and audit requirements.
  • Support conversations: Retained for a set period to resolve issues and ensure service quality.

After the designated retention period, data is securely deleted or anonymised.

7 Your Rights and Controls

Every user registered with jeet buzz has the following rights over their personal information:

7.1 Right to Access

You may request to know what information we hold about you. We will provide you with a summary of that information within a reasonable time.

7.2 Right to Correction

If you believe any information we hold is incorrect or out of date, you may request a correction. You can update most information yourself directly from account settings.

7.3 Right to Deletion

You may request deletion of information other than that which must be retained to meet legal obligations. However, deletion may not be possible if there are ongoing transactions or disputes.

7.4 Opting Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you can stop them by using the unsubscribe option in any message or by contacting support. We will take the appropriate action upon receiving this request.

To exercise these rights or for any information-related queries, contact our support team via live chat or email.

8 Our Commitment to Data Security

jeet buzz has put in place both technical and administrative measures to protect user information:

  • All data transmissions are secured through SSL/TLS encryption
  • Sensitive data is stored in encrypted form even at rest
  • Access to data is restricted to authorised personnel only
  • Regular security reviews and vulnerability assessments are conducted
  • Staff are trained in data protection and bound by confidentiality agreements
  • Automated monitoring is in place for suspicious activity

In the event of a security breach, we will promptly notify affected users in accordance with applicable law and take the necessary steps to resolve the issue.

9 Protection of Minors' Data

jeet buzz is a 21+ platform. This service is not permitted for minors, and we do not knowingly collect information from anyone under the age of 21.

Age is verified at registration. If we find that a minor has registered on the platform, that account will be closed immediately and any collected information will be deleted. To learn more about responsible gaming, please read our Responsible Gaming page.

10 Third-Party Services and Links

Our platform may sometimes reference third-party services, particularly payment providers such as bKash, Nagad, and Rocket. These services have their own privacy policies, which will apply when you use them.

jeet buzz is not responsible for how your information is handled on third-party platforms. Information you enter in a wallet app during the payment process is governed by that app's own policy.

11 Policy Changes and Updates

We may update this privacy policy from time to time. Changes will be published on this page and the "Last Updated" date will be revised accordingly.

For significant changes, we will notify registered users by email or platform notification. Continuing to use the platform after a revised policy is published will be considered acceptance of the updated terms.

For general questions about this policy or our services, visit the FAQ page where detailed answers to common questions are available.

12 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us through the following:

Live Chat Support

Available 24/7 — in Bengali and English

We take privacy-related complaints seriously and aim to resolve them as quickly as possible. For more information about jeet buzz's overall operations, visit our About Us page.